Continuous Improvement Analyst

Purpose of the Job

The Continuous Improvement Analyst drives operational excellence across Finance Operations by analyzing and improving end-to-end processes, identifying root causes, and supporting transformation initiatives. This role combines data analysis, process improvement methodologies, and cross-functional collaboration to enhance efficiency, standardization, and overall business performance while fostering a culture of continuous improvement.

Key Responsibilities

• Analyze and map end-to-end Finance Operations processes to identify inefficiencies and improvement opportunities.
• Conduct root cause analysis using CI methodologies such as Lean, Six Sigma, 5 Whys, Fishbone, and DMAIC.
• Partner with process owners and stakeholders to redesign processes, improve controls, and enhance operational performance.
• Support and deliver continuous improvement initiatives, including process transitions, Standard Operating Procedure (SOP) creation, training, and operational readiness activities.
• Facilitate workshops and stakeholder sessions to drive engagement and alignment.
• Collaborate with Technology and change teams to support automation and transformation initiatives.
• Analyze operational data to identify trends, gaps, and improvement opportunities.
• Develop dashboards, Key Performance Indicators (KPIs), and reporting to measure process performance and project benefits.
• Provide actionable insights and recommendations to leaders and stakeholders.
• Work closely with cross-functional teams to understand business needs and challenges.
• Communicate findings and recommendations clearly to technical and non-technical audiences.
• Promote a continuous improvement mindset and support teams through coaching, training, and sharing best practices.
  
  

Knowledge, Skills + Experience

• Bachelor’s degree in Business, Operations Management, Analytics, or a related field, or equivalent experience.
• Experience in Finance Operations or transactional environments and in supporting process transition activities.
• Experience with process mapping tools such as Visio or Miro and with process improvement methodologies (Lean, Six Sigma, Agile).
• Advanced English.
• Proficiency with Excel, Power BI, or similar data visualization tools.
• Lean or Six Sigma certification (Yellow/Green Belt) is desirable.
• Knowledge of automation tools and technologies (RPA, workflow solutions).
• Knowledge of process mapping, operational controls, and process documentation.
• Understanding of change management principles.
• Strong analytical and problem-solving skills with attention to detail.
• Strong communication, stakeholder management, and facilitation skills.
• Ability to manage multiple priorities in a fast-paced environment.