SC Capabilities & Excellence Sr Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Supply Chain Deliver

Job Sub Function

Warehouse & Distribution

Job Category

People Leader

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia, Las Condes, Santiago,, Region Metropolitana de Santiago, Chile, Mexico City, Mexico, São Paulo, Brazil, Toronto, Ontario, Canada

Job Description

This role leads to capability building, process excellence, digitalization, analytics, and financial discipline across the end-to-end supply chain. This role is responsible for improving planning, logistics, customer service, and related data and systems process to deliver stronger service, resilience, productivity, and cost performance. The Senior Manager translates strategy into scalable operating practices, drives standardization and continuous improvement, and partners across Supply Chain, IT, Finance, Quality, and Commercial teams to enable a more connected, data-driven, and high-performing supply chain organization.

Key Responsibilities

• Develop and execute the supply chain capabilities and excellence roadmap aligned to business priorities, service goals, and functional transformation objectives.
• Lead end-to-end process improvement initiatives across demand planning, supply planning, procurement, manufacturing, inventory, warehousing, transportation, and customer fulfillment.
• Drive digitalization of supply chain processes by identifying, prioritizing, and implementing enabling technologies, automation, workflow improvements, and scalable system solutions.
• Partner with IT and systems teams to deploy and optimize supply chain tools such as ERP, advanced planning systems, master data solutions, reporting platforms, and workflow automation capabilities.
• Build and enhance analytics capabilities by defining KPIs, dashboards, scorecards, and insight generation routines that improve operational visibility and decision making.
• Translate supply chain data into actionable insights through trend analysis, root-cause problem solving, scenario modeling, and performance reviews.
• Establish governance for process standards, data quality, controls, and compliance to ensure consistent execution across teams and sites.
• Benchmark internal capabilities and external best practices to identify gaps, improvement opportunities, and innovation priorities.
• Support the design and implementation of end-to-end planning and execution processes that improve responsiveness, visibility, and resilience.
• Champion continuous improvement methodologies and embed a culture of operational discipline, capability development, and fact-based decision making.
• Manage operational aspects of the team, including prioritization, performance, budget adherence, compliance, and delivery of goals within established timelines.
  
  

Qualifications

Education

• Required: Bachelor’s degree in Supply Chain, Engineering, Business, Operations Management, or a related field.
• Preferred: Master’s degree (MBA or equivalent).
  
  

Required

Experience and Skills

• 10+ years of experience in project management within supply chain, operations, or manufacturing environments.
• Demonstrated ability to manage cross‑functional, multi‑country projects.
• Experience with risk management, issue resolution, and change control.
• Proficiency with project management tools and reporting methodologies.
  
  

Preferred

• Experience in medical device, pharmaceutical, or other regulated industries.
• Exposure to supply chain transformation initiatives (ERP, planning systems, network changes).
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies.
• Strong planning, organization, and stakeholder management skills.
  
  

Other

• Languages: English required; Spanish strongly preferred.
• Travel: Up to 20–30%, primarily international
  
  

Required Skills

Preferred Skills:

Collaboration, Compliance Management, Cost Management, Demand Forecasting, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Fact-Based Decision Making, Inclusive Leadership, Inventory Optimization, Leadership, Managing Managers, Operations Management, Order Management, Organizing, Resource Allocation, Strategic Supply Chain Management, Tactical Thinking, Transportation Management, Warehouse Management