Responsibilities

Tareas clave

Lead and strengthen relationships with KDMs, KOLs, and customer management structures.
Establish and maintain strategic partnerships with key accounts and large customers.
Negotiate public tenders and private lab agreements.
Lead periodic client presentations (Scanner) on KPIs, trends, and opportunities.

Ensure on-time implementation of projects with the Project Manager.
Coordinate with Application Specialists to guarantee efficient system installations.
Ensure compliance with agreements, service levels, and quality standards.

Maintain deep knowledge of products, IVD market, and health economics impact.
Participate in Werfen Academy and continuous learning programs.
Align internal resources (PMs, specialists, technical support) for projects and problem-solving.

Lead the commercial team by fostering a high-performance, results-driven mindset.
Promote and embody Werfen’s values and Code of Ethics.
Inspire and develop the team while strengthening Werfen’s culture across markets.

Interlocutores Internos

The Commercial Director will interact and collaborate closely with different areas across the organization, including:
Project Managers and Marketing Leads – to align strategies, campaigns, and execution of projects.
Commercial Technical Specialists & Technical Support Team – to ensure customer satisfaction and successful system implementation.
IT Specialists – to support digital tools, reporting, and process optimization.
HR Department – for talent development, training, and organizational alignment.
Finance Manager – to track budget, profitability, forecasts, and ensure financial compliance.
Tender Area – to lead and negotiate public and private bidding processes.
General Manager – to ensure alignment with company strategy and business objectives.

Commercial Manager

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