Surveillance Controller with Portuguese

About Us

ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver.

Job Purpose

The Surveillance Controller is responsible for ensuring the security, fairness, and integrity of ARRISE’s operations. Through real-time monitoring, data analysis, and close coordination with cross-functional teams, the Surveillance Controller plays a vital role in detecting irregularities, minimizing fraud, and upholding the integrity of our gaming platform.

Key Responsibilities

• Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
• Ensure the security, compliance, and fairness of gaming tables and technical equipment.
• Identify suspicious betting patterns and escalate issues per internal protocols.
• Gather and consolidate surveillance data for deeper risk analysis.
• Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
• Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
• Maintain confidentiality and adhere to the highest standards of professional integrity.
• Communicate clearly with internal departments and external partners.
• Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
• Document irregularities, suspicious behavior, and operational concerns with accuracy.
  
  
  

Requirements

• Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
• Excellent attention to detail and analytical thinking.
• Effective time management and task prioritization under pressure.
• Strong ethical standards and professional integrity.
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
• Excellent English communication skills, both written and spoken.
• To speak Portuguese in an advanced or native level
  
  
  

Nice to Have

• Knowledge of data management or visualization tools (e.g., SQL, Tableau).
• Prior internship or academic projects in surveillance, security, or risk-related fields.