IT Support and Developer

Medellín, Colombia | On-site

About the Role

We’re looking for a versatile Support Engineer & Software Developer who can provide day-to-day technical support while also helping build and improve the company’s software platforms.

What You’ll Do

• Provide technical support for hardware, software, and network issues
• Troubleshoot and resolve IT incidents
• Support user accounts, system setup, and access management
• Assist employees with technical questions and system usage
• Maintain documentation and support tickets
• Develop and maintain our TMS (Transportation Management System) and other internal platforms
• Build, test, debug, and improve software solutions

What You Bring

• Experience in IT support, help desk, software development, or a combination
• Knowledge of multiple programming languages
• Strong troubleshooting and problem-solving skills
• Ability to understand and work across different technologies
• Proactive, adaptable, and eager to learn
• Strong communication and teamwork skills