Collections Specialist

About The Job

The Collections Specialist will assist with maintaining the critical relationship between our company and our clients and collecting payments from these individuals or businesses. The role will have personal and team monthly collection goals. The role is responsible for calling upon assigned accounts to facilitate collection of open invoices within established terms and to assist the customer with resolving their issues. The Collections Specialist will be responsible to secure payments or payment commitments and work as an account manager for our clients.

Job Details

• Employment Type: Full-Time Independent Contractor
• Department: Finance and Accounting
• Job Level: Intermediate
• Experience: 2 Years
• Business Model: Direct Sales, Subscription
  
  

Required Skills

• General Skills: Financial Data , Account Management, Financial Management, Financial Analysis
• Soft Skills: Team Collaboration, Active Listening, Problem Solving, Attention to Detail, Communication, Analytical Thinking
  
  

Responsibilities

• Confirm payments for assigned customers, sanitation and storage containers.
• Collect payments for past due and assist customer with billing issues or problems preventing payment.
• Process credit card and check payments from customers.
• Maintain the relationship between us and the customer.
• Other duties as assigned.
  
  

Knowledge, Skills & Abilities

• 2-3 years of collections experience.
• Experience with accounts receivable preferred.
• Construction industry experience preferred.
• Knowledge of Lien Laws and Bonding Rights is a plus.
• Intermediate experience in Microsoft Office including Excel, Word and Outlook.
• Demonstrated strong attention to detail and accuracy.
• Ability to use logic and reasoning to accomplish tasks, analyze data and propose solutions.
• Ability to manage multiple tasks, stay organized, set priorities, plan ahead, and meet deadlines.
• Ability to work effectively both independently and as part of a team.
• Excellent written and verbal communication skills.
• Demonstrated tenacity and the ability to work through obstacles.
• Initiative to learn and a great work ethic.
  
  

Salary & Benefits

• Pay: Hourly, $ 8.00 – 10.00
• Benefits:
  
  

Working Hours

• Monday: 07:00 - 16:00
• Tuesday: 07:00 - 16:00
• Wednesday: 07:00 - 16:00
• Thursday: 07:00 - 16:00
• Friday: 07:00 - 16:00
  
  

Additional Requirements

• Tech Requirements: Windows
• Language: English
  
  

About The Company

1840 & Company is a global organization focused on delivering innovative business solutions that help companies grow, scale, and succeed. Operating in over 150 countries, we support organizations through a range of workforce, operational, and business services designed to drive efficiency and long-term success.