Customer Service Representative

Customer Service Representative

Be the Help They Need

Location: Bogota, Colombia (remote is possible after 3 months trial and successful completion of the tests)

Why Pharmbills?

Ever applied for a job and felt unsure about the next steps? At Pharmbills, we believe clear communication makes all the difference.

We connect talented professionals with leading U.S. companies and make sure every candidate feels informed, supported, and confident throughout the process.

We’re a fast-growing international team of over 1,000 team members across 7 countries, and we put people first. Here, your voice matters, your problem-solving makes a real impact, and you’ll never just be another number.

What’s This Opportunity About?

As a Customer Service Representative, you’ll be the first point of contact for applicants. Your role is to connect, inform, and engage - making sure candidates clearly understand the opportunity and feel motivated to move forward.

If you enjoy talking to people, explaining details, and creating a positive first impression, this role is for you.

Be the voice that turns interest into engagement.

What’s in It for You?

A stable, long-term cooperation opportunity with room to grow.

An opportunity to make a real impact.

Professional training & support to set you up for success.

A team that actually supports you – no micromanagement, just real collaboration.

A chance to cooperate with leading U.S. healthcare companies while staying in your home country.

What You’ll Be Doing:

Calling applicants to confirm receipt of their resumes.

Explaining job logistics, including travel-based roles and remote opportunities.

Clearly communicating pay structure and job locations.

Providing details on lodging options when applicable.

Answering candidate questions and addressing concerns (Q&A).

Sharing enough information to spark interest and keep applicants engaged.

What You Bring to the Table:

Strong English skills (B2+ level) – you can explain things clearly and professionally.

Experience in customer support, sales, or people-facing roles is a plus.

Great multitasking skills – you can handle multiple conversations at once.

A natural problem-solver – you don’t just listen, you find solutions.

Friendly and professional communication – you know how to keep things clear and helpful.

Capability to operate independently while collaborating within a team.

Why You’ll Love It Here:

A supportive, team-driven environment where what you do makes a difference.

A growing company with real opportunities to develop professionally.

A chance to build relationships with top professionals in the U.S. healthcare industry.

A path to learning, growth, and real impact.

At Pharmbills, you’re not just making calls — you’re building connections, creating clarity, and helping people take the next step in their careers.

Ready to connect with people and make an impact? Let’s talk!