Lider de Proceso
COL | Sabaneta | Carrera 44, 57 Sur 62
Full time
J0107701
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain busca un enfocado y riguroso LÍDER DE PROCESOS para unirse a nuestro equipo de Operaciones en Medellín.
En este rol, serás el motor operativo que garantice el cumplimiento de los acuerdos de servicio y la calidad documental. Al liderar a tu equipo en las actividades diarias y coordinar procesos clave, asegurarás la integridad de la información técnica de nuestros clientes con máxima eficiencia.
Aquí, tu liderazgo y visión analítica impulsarán la mejora continua en cada etapa de la gestión operativa.
Responsabilidades
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0107701
Full time
J0107701
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain busca un enfocado y riguroso LÍDER DE PROCESOS para unirse a nuestro equipo de Operaciones en Medellín.
En este rol, serás el motor operativo que garantice el cumplimiento de los acuerdos de servicio y la calidad documental. Al liderar a tu equipo en las actividades diarias y coordinar procesos clave, asegurarás la integridad de la información técnica de nuestros clientes con máxima eficiencia.
Aquí, tu liderazgo y visión analítica impulsarán la mejora continua en cada etapa de la gestión operativa.
Responsabilidades
- Ejecutar y supervisar los procesos de gestión documental: Monitorear la operación diaria para asegurar el cumplimiento de los niveles de servicio (ANS) acordados.
- Liderar y coordinar al equipo operativo: Asignar tareas, validar la información del proceso y reportar novedades directamente a la coordinación.
- Monitorear indicadores y gestionar riesgos: Dar seguimiento a las métricas clave de desempeño e identificar posibles desviaciones en el manejo documental.
- Formular planes de mejora continua: Diseñar e implementar iniciativas que optimicen el flujo de trabajo y fortalezcan la calidad de los entregables.
- 1+ años de experiencia en roles de liderazgo o supervisión en áreas de archivo, gestión documental o correspondencia.
- Título de Tecnólogo en Gestión Documental.
- Solidos conocimientos técnicos en procesos de archivo y control de documentación.
- Competencias clave en liderazgo de personal, pensamiento analítico, orientación al logro y servicio al cliente.
- Salario: $2.800.000 COP mensual
- Horario: Lunes a viernes de 7:30 a.m. a 6:00 p.m. (jornada adaptada a 42 horas semanales)
- Ubicación: Medellín - Calle 12 Sur #18 – 168 (Posición presencial)
- Contrato a término fijo por 4 meses con posibilidad de prórroga
- Auxilio de transporte y prestaciones sociales de ley (EPS, ARL, Fondo de Pensiones y Cesantías, Caja de Compensación)
- Acceso a capacitaciones internas continuas
- Programa de apoyo emocional para el empleado y su núcleo familiar
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0107701
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