Technical Business Analyst

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description

Your Role

We are looking for a driven and detail-oriented Technical Business Analyst to support the our client´s Health Sightline initiative. In this role, you will act as a critical bridge between business stakeholders, technology teams, and accounting operations — driving complex requirements, data analysis, and system enhancement efforts within a healthcare and insurance environment.

In this role you will play a key role in:

• Partnering with business stakeholders, developers, QA resources, and accounting teams to elicit, document, and refine business and system requirements, translating them into detailed functional specifications, user stories, and data mapping documents.
• Supporting student health insurance platform enhancements, school migrations, billing process improvements, data migration activities, and system integrations.
• Performing advanced data analysis, reconciliation, and validation across multiple systems and data sources, including inbound and outbound carrier, enrollment, eligibility, and financial data files.
• Facilitating requirements workshops, backlog refinement sessions, system demonstrations, and UAT activities while supporting production issue analysis and root cause investigations.
• Leveraging AI-enabled tools such as Microsoft Copilot to accelerate requirements analysis, documentation, and user story development, ensuring accuracy, quality, and compliance throughout.
  
  
  

Your Profile

We are looking for a candidate who brings a strong mix of analytical capability, technical proficiency, and collaborative communication skills. You are someone who thrives in complex, data-rich environments and takes ownership of their work with confidence.

• Technical BA expertise: 4–6 years of experience as a Business Analyst or Technical Business Analyst supporting software development projects, with strong skills in SQL, data mapping, transformation logic, and Agile delivery using tools such as Jira.
• Analytical mindset: Demonstrated ability to independently analyse complex datasets, identify discrepancies, challenge assumptions, and clearly communicate findings to both technical and non-technical stakeholders.
• Domain knowledge: Experience supporting billing, accounting, finance, or premium administration functions, with familiarity in enrollment, eligibility, carrier reporting, and financial workflows in healthcare, insurance, or benefits administration environments.
• Collaborative & self-driven: Comfortable working across business, accounting, operations, and technology teams simultaneously, with excellent communication skills, attention to detail, and the ability to manage multiple concurrent priorities.
• AI & integration awareness: Experience reading and understanding data models, API and interface specifications, and integration documentation, with a willingness to apply AI tools to enhance productivity and quality.
  
  
  

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.