Field Service Engineer

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.

Would you like to be part of our Team?

Join our Heating & Refrigeration Team in Colombia and support us as a Filed Service Engineer

Responsibilities / Tasks

• He/She covers the service execution (field service).
• He/she is responsible for executing the strategy of the area and provide a reliable country service execution.
• Address customer satisfaction issues promptly.
• Ensuring customer satisfaction through high quality service levels and execution.
• Delivery of top-quality service execution.
• First point of customer contact for service execution.
• Execute and support installation, supervision, commissioning, maintenance and Training at site.
• Execute maintenance works, planned service and breakdown service.

Your Profile / Qualifications

• Bachelor’s degree in engineering as a standard and good knowledge of market dynamics in the Country.
• Profound experience in industrial engineering organization(s).
• Proven (minimum 5 yr) service and service operations experience.
• Experience in having remote teams/team leaders.
• Familiarity with the setup of GEA and the local market requirements of various customer groups.

What will you find being part of GEA?

• Exciting professional challenges with ample opportunities for development and training in a global operating environment.
• A work culture that promotes the spirit of innovation where our engineers create, develop and implement world-class solutions.
• We believe in delivering a true work experience in an equal opportunity environment that values difference and diversity.
• Market competitive salary and benefits complemented by flexible and autonomous work arrangements.