Human Resources Manager-Medellin

Position Overview

The HR Manager is responsible for managing and overseeing Human Resources activities for JITECH's operations in Colombia. This role supports the organization by ensuring effective administration of recruitment, onboarding, employee records, payroll information, benefits, leave, performance review processes, employee relations, and HR policies while maintaining compliance with applicable requirements.

Working within the Finance Department and reporting to the Director of Finance, the HR Manager serves as the primary Human Resources resource for employees in Colombia. This position collaborates with Colombian employees, the Director of Finance, external agencies, and internal stakeholders as required to maintain effective HR processes, address employee matters, and support consistent and compliant Human Resources administration.

Key ResponsibilitiesRecruitment and Workforce Support

• Coordinate recruitment activities based on approved workforce requirements and organizational needs.
• Manage candidate sourcing and screening activities and coordinate interviews with appropriate internal stakeholders.
• Participate in candidate interviews and maintain organized recruitment documentation throughout the selection process.
• Prepare employment offers, contracts, and related employment documentation based on approved terms and company requirements.
• Maintain clear and professional communication with candidates throughout the recruitment and hiring process.
  
  

Employee Onboarding and Administration

• Manage onboarding and orientation processes for new employees in Colombia.
• Ensure required employment information, documentation, policies, and onboarding materials are completed and communicated to new employees.
• Coordinate with IT to support employee account, system access, and technology setup for new hires.
• Maintain accurate and organized employee records throughout the employment lifecycle.
• Ensure employee information and HR documentation remain current, complete, and appropriately maintained.
  
  

Employee Lifecycle and Performance Administration

• Track employee probation periods and coordinate required probation reviews with appropriate stakeholders.
• Administer performance review processes and maintain associated documentation and records.
• Coordinate employee information changes and maintain accurate employment records.
• Support consistent administration of established HR procedures throughout the employee lifecycle.
  
  

Leave, Payroll, and Benefits Administration

• Administer employee leave processes and maintain accurate leave records in accordance with company policies and applicable requirements.
• Coordinate payroll information for employees in Colombia, ensuring required employee information and changes are accurate and communicated within established timelines.
• Manage employee benefits administration, including employee information, enrollments, changes, inquiries, and supporting documentation.
• Coordinate with external agencies and service providers regarding payroll, benefits, and related Human Resources matters as required.
• Identify and resolve discrepancies related to employee information, payroll coordination, benefits, or leave administration.
  
  

HR Compliance and Policy Administration

• Implement and administer JITECH Human Resources policies and procedures for employees in Colombia.
• Ensure HR practices, employee documentation, and employment processes are administered in accordance with applicable requirements.
• Maintain organized HR documentation to support compliance and internal recordkeeping requirements.
• Monitor HR processes for potential compliance concerns and communicate matters requiring additional review or direction to the Director of Finance.
• Coordinate with external agencies as required to support Human Resources administration and compliance activities.
  
  

Employee Relations and HR Support

• Serve as the primary Human Resources point of contact for employees in Colombia regarding HR policies, employment processes, leave, benefits, and other HR-related matters.
• Respond to employee questions and concerns in a timely, professional, and confidential manner.
• Support employee relations matters and facilitate appropriate communication between employees and management when required.
• Receive, document, and address employee concerns requiring Human Resources involvement.
• Conduct workplace investigations as required and maintain appropriate documentation throughout the process.
• Escalate significant employee relations, compliance, or investigation matters to the Director of Finance as appropriate.
• Promote accountability, consistency, effective communication, confidentiality, and continuous improvement throughout Human Resources activities.
  
  

Qualifications

• Bachelor's degree in human resources, Business Administration, Industrial Relations, Psychology, or a related field is preferred.
• Experience in Human Resources administration or management with responsibilities related to recruitment, onboarding, employee records, payroll coordination, benefits, leave administration, employee relations, and HR policy implementation.
• Experience supporting employees and Human Resources processes in Colombia.
• Knowledge of applicable Human Resources and employment compliance requirements in Colombia.
• Experience preparing and maintaining employment documentation, employee records, and HR-related administrative records.
• Experience coordinating with external agencies or service providers related to Human Resources administration.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Proficiency in Microsoft Teams and Microsoft Planner.
• Excellent written and spoken English communication skills.
  
  

Key Competencies

• Strong Human Resources administration and employee support skills.
• Strong organizational and recordkeeping discipline.
• High attention to detail and accuracy.
• Sound judgment when handling employee relations matters.
• High level of discretion and confidentiality.
• Effective written and verbal communication skills.
• Strong sense of accountability and ownership.
• Ability to manage multiple priorities and deadlines.
• Professional and collaborative approach with employees and internal and external stakeholders.
• Commitment to compliance, consistency, quality, and continuous improvement.