Platform Support Specialist - Remote Work

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Platform Support Specialist at BairesDev

In this role, you'll interact with a wide range of users across the company to understand processes, identify opportunities for improvement, and implement changes that enhance operational efficiency. You'll provide guidance on ERP and internally developed tools, follow established procedures, ensure timely responses, and maintain accountability through regular audits. Your attention to detail and proactive approach to process optimization will be essential to success in this role.

What You'll Do:

- Conduct User Acceptance Testing to ensure system functionality meets business requirements.

- Perform internal audits to maintain accountability and ensure compliance with established procedures.

- Drive continuous improvement initiatives to enhance operational efficiency and optimize workflows.

- Collaborate with internal stakeholders to support bug reporting and ensure clear communication.

What we are looking for:

- 2+ years of experience in related positions.

- Experience with IT, processes, and UAT Testing.

- Advanced proficiency in English.

Nice to have:

- Experience with SQL, dashboards, and KPIs.

How we do make your work (and your life) easier:

- 100% remote work (from anywhere).

- Excellent compensation in USD or your local currency if preferred

- Hardware and software setup for you to work from home.

- Flexible hours: create your own schedule.

- Paid parental leaves, vacations, and national holidays.

- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.

- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!