Back Office Technician

Discover your 100% YOU with MicroSourcing!

Position: Back Office Technician

Location: Bogota, Colombia

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

As a Back Office Technician, you will:

• Be responsible to handle the day to day roof and walls orders and delivers those orders ahead of time. Keep track and monitor own metrics and meet the daily minimum set quota of 32 points per day.
  
  

Essential Job Functions

• Must know the major tools and function of RH / TW and Saranac software.
• One who measure roof and wall files making sure that it meet quality standards and due dates.
• Work on files that needs rework and or redo until it passed the Quality Control check.
• Communicates with Supervisor, team lead, QC, and FTO on files issues and concerns.
• Follow Standard Process such as GetNext and work on assigned task from Team lead.
• Encode and Track down metrics progress in team shared sheet.
• Coordinates with other site Measuring technician, FTO and Team lead regarding complex files (if they have the same sitemap or similar files)
• Must know how to use “Traffic Hud” program and basic MS excel.
• Must follow RH rules and regulation
• Must be aware of Improvement plan / house rules and regulations
  
  

What You Need

Non-negotiables

• At least B1 level English communication skills (intermediate level)
• English and Spanish - good level of reading and writing
• Good computer skills - easy navigation between different systems, saving files, and loading files
  
  

Preferred skills/expertise

• Knowledgeable in Adobe
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply