LATAM Customer Success Intern

As a LATAM Customer Success Intern at HubSpot, you’ll gain hands-on experience supporting our customer journey within the Customer Success function. This internship offers the opportunity to develop critical skills, collaborate with cross-functional teams, and contribute to meaningful projects that help customers grow and improve internal processes across the region.

During this internship cycle, interns will gain exposure, experience, and potential full-time conversion paths to Customer Success Management, Contract Management, or Customer Support.

What You’ll Do

• Support internal tasks and cross-functional projects for Customer Success Managers (CSMs).
• Assist with customer-facing documentation, including business reviews, internal playbooks, and enablement materials.
• Partner with internal teams to drive product adoption and enhance the customer experience.
  
  

What We’re Looking For

• Strong communication skills and comfort collaborating across different teams.
• Highly organized, detail-oriented, and able to prioritize multiple tasks.
• Curious and coachable with a growth mindset and willingness to take initiative.
• Comfortable with data analysis and using tools such as Excel or CRM systems.
• Proactive, adaptable, and eager to contribute to a fast-paced SaaS environment.
• A passion for helping customers and driving process improvements.
  
  

Requirements

• Must be fluent in spoken and written English.
• Resume/CV must be submitted in English. Must be based in Bogotá, Colombia, or able to work remotely from within Colombia.
• Availability to work full-time (40 hours/week) for 6 to 12 months.
  
  

Nice to Haves

• Intermediate Portuguese fluency.
• International, consulting, or SaaS experience. Degree background in International Business, Corporate Communications, Economics, Business Administration, Industrial Engineering, Law, or related fields.
  
  

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

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