Business Consultant, Retail

Description

Onebeat is looking for a Business Consultant to help retail and supply chain leaders unlock the full value of our platform — from initial discovery, through solution design, to long-term adoption. This is a true pre- and post-sale role: you'll be involved before the deal is signed and stay engaged long after, helping customers realize real business value.

The ideal candidate has a genuine understanding of the retail world (merchandising, planning, supply chain, or operations) and is comfortable and articulate presenting to senior, executive-level stakeholders. This is a hands-on, individual-contributor role rather than an executive or management position — candidates with up to about 15 years of experience are very welcome, as long as they're looking to execute personally rather than manage from the top.

Location: Colombia or Mexico.

What You Will Do

Discovery & Business Consulting

• Meet with retail executives and operational leaders to understand their business goals, challenges, and opportunities.
• Conduct discovery workshops with stakeholders across Supply Chain, Planning, Merchandising, Inventory Management, and Operations.
• Identify operational gaps, inefficiencies, and opportunities for improvement.
• Translate business challenges into practical solution recommendations.
• Act as a trusted advisor throughout the evaluation process.
  
  

Solution Design & Pre-Sales Support

• Work closely with Sales, Product, and Implementation teams to define solution scope and business value.
• Support solution design, business cases, and customer presentations.
• Help customers understand how Onebeat can address their operational challenges.
• Contribute to project planning and implementation readiness.
  
  

Post-Sales Adoption & Value Realization

• Partner with Implementation and Customer Success teams during onboarding and go-live.
• Help customers adopt new processes and ways of working.
• Monitor adoption and identify risks that may impact business outcomes.
• Support executive business reviews and value discussions.
• Identify expansion opportunities based on demonstrated customer success.
• Represent the voice of the customer internally and provide feedback to Product and Leadership teams.
  
  

Requirements

• Relevant experience in retail, ideally in merchandising or planning — you understand the world of retail and speak its language.
• Excellent presentation and communication skills — confident and articulate, presenting to senior, executive-level stakeholders.
• Ability to move fluidly from supporting a client's design and needs to supporting hands-on execution.
• A hungry, driven mindset with genuine passion to learn and grow.
• This is a hands-on, individual-contributor role, not an executive or management position — open to candidates with up to ~15 years of experience, as long as they want to execute personally rather than manage from the top.
  
  

Preferred Experience

• Experience (up to ~15 years) in Retail Technology Consulting, Retail Software Implementation, Supply Chain Consulting, or Retail Transformation projects.
• Experience working for a software vendor, consulting firm, implementation partner, or system integrator serving retail customers.
• Experience leading customer discovery workshops, business assessments, or solution design engagements.
• Understanding of inventory management, replenishment, allocation, merchandise planning, demand planning, supply chain, or retail operations.
• Fluent Spanish; good working proficiency in English, written and spoken — our team collaborates and interviews in English.
• Fashion Retail or Apparel industry experience.
• Experience with Oracle Retail, SAP Retail, Blue Yonder, RELEX, Manhattan, ToolsGroup, o9, Kinaxis, Aptos, Infor, or similar platforms.
• Experience supporting inventory optimization, planning, replenishment, forecasting, or retail transformation initiatives.
• Experience working with enterprise retailers across LATAM.
  
  

What This Role Is Not

This role is not intended for:

• Traditional quota-carrying sales representatives.
• General Account Managers without retail domain expertise.
• Customer Success professionals without strong retail or supply chain knowledge.
• Senior executives seeking a management position.
  
  

If you have never worked directly with retail operations, inventory challenges, planning processes, or supply chain decision-making, this is probably not the right role.

What Success Looks Like

• Customers trust your recommendations and expertise.
• You help customers identify and solve meaningful business problems.
• Customers successfully adopt Onebeat solutions and achieve measurable business value.
• You become a trusted advisor to retail and supply chain leaders.
• Growth opportunities emerge naturally because customers see a clear business impact.